Frequently Asked Questions - REAL Kids
Term Break Dates & Holiday Closure Notice. REAL Kids Bandar Sunway is relocating in Q2 2026. Please stay tuned for more updates.
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Term Break Dates & Holiday Closure Notice. REAL Kids Bandar Sunway is relocating in Q2 2026. Please stay tuned for more updates.
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FOR PARENTS

Frequently Asked Questions

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Have questions? We've got answers.
Everything you need to know about REAL Kids - our centres, programmes, and more.

General Information

When was REAL Kids Preschool established?
REAL Kids Preschool was established in 1988.
How many centres do you have?
We have more than 35 centres nationwide.
What makes REAL Kids unique?
Our unique approach includes a holistic teaching philosophy based on Multiple Intelligences, an in-house developed curriculum, a dedicated academic team for continuous R&D, and continuous professional development for our educators. We also have strategic collaborations with the Ministry of Education (MOE), ECCE Council, and the World Bank to ensure that REAL Kids programmes stay aligned with current educational trends and the evolving needs of today’s learners.
What are your operating hours?
We offer both Half Day (8:00 AM to 12:00 PM) and Full Day (8:00 AM to 3:30 PM) programmes. We also have Extended Programme which ends at 6pm.
What if I am late to pick up?
We understand that delays can happen, so please inform the centre as soon as possible. Otherwise, we kindly ask that all children be picked up within 30 minutes after dismissal, as our teachers' duty ends then. A small hourly fee will apply for late pickups beyond that time.
What is your teacher-to-child ratio?
We maintain a low teacher-to-child ratio, in line with government guidelines. Our ratios are:
Tots (6-30 months): 1 teacher to 3 children
Pre Nursery (3 years old): 1 teacher to 5 children
Pre-1, Pre-2 & Pre-3 (4-6 years old): 1 teacher to 10 children

These small group sizes allow our teachers to better support each child’s learning, confidence, and wellbeing throughout the day.

Curriculum and Learning Approach

What curriculum and learning approaches do you use?
Based on the Multiple Intelligences theory, we use a multi-faceted approach which includes:

  • Project-Based Learning: An experiential and play-based approach.
  • Beyond Classroom Learning: Includes outdoor and nature activities.
  • Integrated Learning: A focus on the mastery of basic skills.
  • Individualisation & Pluralisation: A contextualised approach to learning.
  • Blended Learning: Utilises multiple modalities to enhance learning.
What subjects are taught at REAL Kids?
Our core subjects include English, Bahasa Melayu, and Mandarin. Our curriculum also incorporates STEAM (21st Century Skills) to develop competencies in critical thinking, creativity, collaboration, and computational thinking. We also focus on foundational literacies, such as numeracy and scientific literacy, as well as character building and physical education. For the full list of subjects, please visit, list of subjects for half-day programme
How do you prepare children for primary school?
Our curriculum includes a strong foundation in literacy, numeracy, and problem-solving skills. We also focus on developing independence, critical thinking, and social-emotional skills, preparing children not just for primary school but to be future ready and equipped for a fast-changing world.

Programmes and Activities

What programmes are available?
We offer both Half-Day and Full-Day programmes:
Half-Day: 8:00 AM to 12:00 PM
Full-Day: 8:00 AM to 3:30 PM

For families needing longer care, our Extended Programme runs until 6:00 PM.

We also provide Before and After School care for children up to 12 years old, available in two sessions:
Morning: 8:00 AM to 12:00 PM
Afternoon: 1:00 to 6:00 PM

What’s the difference between First and Plus?
There are several key differences between our First and Plus centres.
In our Half-Day Programme for English Medium, we offer English Core as a subject at First centres while Cambridge English subject is offered at Plus. While Project-Based Learning (PBL) is offered at both First and Plus, Science Discovery is offered exclusively at Plus.

HALF-DAY PROGRAMME | ENGLISH MEDIUM

Subjects
REAL Kids First
REAL Kids Plus
BM Core
English Core
Cambridge English
Fun Mandarin
Mathematics
Music
Character Building | Islamic Studies
Physical & Fitness Education
My Community & Me
Project-based Learning (English + BM)
Science Discovery + Project-based Learning (BM)

Note: Mandarin and Tamil tuition are available at selected REAL Kids centres

How can I tell if a centre is First or Plus?
You may refer to the icons indicating “REAL Kids First” or “REAL Kids Plus” on our website https://realkids.edu.my/centre-locator
How do I choose whether First of Plus is suitable for my child?
It all depends on what works best for you and your child. We recommend you start by choosing a centre that’s most convenient for your daily routine. You may want to consider also if you’d like to benefit from Cambridge English as part of their curriculum, which is offered at our REAL Kids Plus centres.
What’s the difference between Mandarin and English medium?
In Mandarin medium, Mathematics and PBL are taught in Mandarin whereas in English medium, all subjects are taught in English except for BM, Islamic Studies and PBL.

MANDARIN MEDIUM

Subjects
Half-Day
Full-Day
BM Core
English Core
Cambridge English
REAL Mandarin
Mathematics
Music
Character Building | Islamic Studies
Physical & Fitness Education
My Community & Me
Project-based Learning (Mandarin)
Science Discovery + Project-based Learning (BM)

Note: Mandarin Medium is available at selected REAL Kids centres

What kind of extra-curricular activities do you offer?
Our extra-curricular activities (ECA) inspire confidence, creativity, and critical thinking. More importantly, your child will have loads of fun exploring and learning new skills! View our list of ECA here
How does your Full Day Programme differ from the ECA that you are offering?
Our Full Day programme builds on our Half Day programme by including a range of complementary courses such as Little S.D.G. Warriors, Little Playmakers, and more to enrich your child’s learning and development throughout the day.

Meanwhile, our extra-curricular activities (ECA) such as taekwondo, ballet, dance, Little Kickers, and others are optional add-ons that allow children to explore specific interest and further build their skills in a fun and engaging way.

Admissions and Enrolment

What is the admissions process?
Our admissions process is simple and straightforward. You can start by filling out the inquiry form on our website or calling us to schedule a visit. After the school tour, you can submit the completed application form and all the required documents.
Can we schedule a school tour?
Yes! We highly encourage you to visit our centre to see our classrooms and facilities firsthand and meet our teachers. You can book a tour by contacting us via WhatsApp (+6011-3966 6880 / +6011-1161 6868) or fill in the Enquiry form .
Do you provide meals and snacks?
We provide nutritious, balanced meals and snacks prepared fresh daily. Our menu is carefully planned to meet the dietary needs of young children and can be adapted for common allergies.
Can you provide information on the fees?
Our information pack provides detailed fee structures for our various programmes and age groups, including Tots, Pre-Nursery, Pre-1, Pre-2 and Pre-3 (4-6 years old). Full details will be provided during your school tour.

Health and Safety

What is the school's commitment to health and safety?
We are dedicated to providing a safe, secure, and healthy environment for all students, staff, and visitors. We follow a comprehensive Health & Safety Policy that is regularly reviewed and updated to ensure compliance with legislation and best practices.
How do you handle medical emergencies?
Our staff is trained to handle first aid and medical care. We have a school clinic and clear procedures for managing health issues and emergencies. In case of a minor injury, our staff will administer first aid and notify parents immediately. In the event of a medical emergency, we will contact the parents and local emergency services right away.
How do you ensure the safety of the premises and equipments?
We conduct regular inspections and maintenance to ensure all school premises, facilities, and equipments are safe. We also have measures in place for fire safety and emergency preparedness.

Safeguarding & Child Protection

What is your safeguarding and child protection philosophy?
We believe that everyone at the school is responsible for safeguarding and promoting the well-being of all students. We take a "child-centered" approach, ensuring the best interests of the student are always paramount. This policy is in line with Malaysian law and also aligns with standards used by schools in the UK.
You may read more about our safeguarding efforts here: https://realkids.edu.my/about/safeguarding
What are the main types of abuse you address?
We address four main categories of abuse: neglect, emotional abuse, sexual abuse, and physical abuse. We also recognize other forms of abuse, such as online bullying, child sexual exploitation, trafficking, and peer-on-peer abuse.
What is the procedure for reporting a safeguarding concern?
Any staff member who has a suspicion or is told of a safeguarding issue must report the information immediately to one of the Designated Safeguarding Leads (DSLs). The staff member should not investigate the abuse themselves, but rather, limit questioning to seeking clarification only. Reports should be made on the day the incident occurs, even after school hours. Staff are also required to report any concerns about the conduct of other staff members.
What are some of the general safety rules for staff and students?
We have a clear policy with "dos and don'ts" to ensure a safe environment.

  • Staff should avoid being alone with students for extended periods and should ensure one-on-one meetings are visible to others by leaving doors open or using public spaces.
  • Staff should not enter student toilets or changing rooms.
  • Staff are not to add students on social media, exchange personal contact details, or provide personal transport to students.
  • Physical contact should be kept to a minimum and only occur when appropriate to the professional role.
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  • Mr Teoh Peng Hong

    Chief Executive Officer

    Thank you for choosing REAL Kids Preschool as your preferred Early Childhood & Care Education provider. Here, we believe in “Learning the Child’s Way” and that education is a journey, not a race.

    Through the application of REAL Kids’ Multiple Intelligences Learning Journey as our core teaching and learning approach, we strive towards helping your child’s development in building trilingual skills including Mandarin medium; empowering them to be thinkers and problem solvers; supporting their physical, social, and emotional development; shaping them into leaders through civic education and character building; and promoting communication and life skills.

    Choose a preschool programme that suits you and your child’s needs. For busy, working parents, you may opt for our Extended Care Programme that is specially tailored for you. Rest assured that your child will be thoroughly engaged with our fun learning activities and cared for throughout the day for your convenience and peace of mind.

    We are excited to welcome you and your child to REAL Kids and hope to see you soon.

  • Anthony Partington

    Chief Executive Officer

    Anthony completed his Bachelor of Arts (Honours) at Christ Church, University of Oxford. After leaving Oxford, Anthony worked in the City of London in public, media and analyst relations. A passion for English Literature and life-long learning led him to being asked to work first as a teacher as part of the reforms at a school in Bolton and then to Trinity College, University of Cambridge to train as an English teacher in 2002.

    He has worked at a number of schools in Cambridgeshire, England, including pastoral leadership and leading the internationally renowned English and media faculty across the Parkside Federation of academies in Cambridge. Anthony joined the Cambridge Meridian Academies Trust (CMAT) in 2010 to support the improvement of Nene Park Academy, where he worked as Assistant Principal leading on the development of the sixth form, literacy, English as an additional language, special needs and latterly as the Vice Principal with responsibility for the curriculum, timetable and student achievement throughout the academy. In July 2014, Anthony was appointed as Principal of Stamford Welland Academy with the brief to deliver the ‘Stamford Free School’ vision. During his time here, the school secured its best examination results and Ofsted inspection judgment in its history. In September 2017, he became CMAT’s Executive Director of Education responsible for the quality assurance of all the academies and teacher professional development from initial teacher training to leadership succession planning and development.

    In February 2019, Anthony joined GEMS as the Principal of GEMS International School Tropicana Metropark, Kuala Lumpur, Malaysia. Whilst completing a Masters with UCL Institute of Education, Anthony conducted research into and published on the teaching of literacy. He is a frequent conference speaker, presenting on school leadership and English teaching and editor of ‘Much Ado About Nothing’ and ‘Twelfth Night’ in the Cambridge University Press Cambridge School Shakespeare series. Anthony believes in a whole education striving for academic excellence and great examination results, whist providing the experiences and building the character skills that student need to thrive in learning, work and life. In his spare time, Anthony enjoys travel, film, theatre, music, singing, running, and exercise.

  • Jiro Takahashi

    Governor

    MBA – The University of Texas, Austin – Business Administration

    Jiro Takahashi is the Group Chief Financial Officer at XCL Education, having joined in April 2024. He oversees the Group’s financial strategy, including the development of financial and tax strategies, directing strategic business plans, and enhancing financial and management reporting systems. He is also responsible for maintaining key relationships and leading the finance team to support business growth and operational excellence across all markets.

    Jiro brings substantial financial leadership experience across the Asia Pacific region, specialising in corporate finance. Before joining XCL Education, he was the Chief Financial Officer for OCS Group UK, a global facilities services provider, where he led the finance function across Asia Pacific, initiating strategies that significantly enhanced the region’s profitability and strategic positioning. Prior to this, he served as the Chief Financial Officer for Thailand and Corporate Development for Asia Pacific at Laureate International Universities, overseeing the company’s financial strategy and contributing to the financial success of Laureate and its institutions. Earlier in his career, Jiro held multiple finance roles of increasing responsibility with Yum! Brands in the US and Asia Pacific.

    With over 20 years of experience in financial management, Jiro holds a Master’s degree in Business Administration (MBA) from The University of Texas at Austin. He has a proven track record of leading financial transformations, implementing robust financial controls, and aligning financial practices with organisational goals.

  • Gilles Mahe

    Governor

    Gilles has worked in leadership roles across a multitude of sectors in Asia since 2000 and has spent ~20 years leading organizations and managing operations in Asia Pacific. He brings with him deep experience managing large service-oriented organizations, where he had the privilege of building diverse teams, working with passionate people, and nurturing a culture of collaboration and excellence.

    Gilles has ~7 years of extensive experience working in the education sector. Gilles was the Thailand & Myanmar CEO of Laureate International Universities, the world’s leading higher education provider, where he built and expanded Laureate’s activities in Southeast Asia. As the CEO, Gilles was instrumental in expanding Laureate’s presence in new geographies, launching innovative offline and online programs, turning around universities, scaling existing universities, and expanding the reputation and credibility of the overall group in Southeast Asia. As a father of three, he is a firm believer in the transformative power of education and the significant roles that schools play in shaping the lives of students and preparing them for what comes next.

    Prior to XCL Education, Gilles was the Asia Pacific CEO for OCS Group, the world’s largest family-owned facilities management services company. At OCS, he played a pivotal role in building out the leadership team, executing the commercial transformation of the business, and acquiring & integrating other facilities management businesses. He has also served as the Managing Director for Asia and Vice President for APAC of Sodexo Group, a Fortune Global 500 company that is the leading provider of Food and Facilities Management services.

    Gilles holds dual Post-graduate degrees in Business & Finance and Philosophy from the University of Paris-La Sorbonne in France.

  • Wan Hafiz Hamzah bin Wan Hussien

    Governor

    En. Wan Hafiz Hamzah Bin Wan Hussien is a Senior Advisor to TPG Capital. He started his career with CIMB Investment Bank in 2004 where he experienced roles in the Group CEO’s Office, Investment Banking and a stint in Indonesia with CIMB Niaga. He subsequently joined Khazanah Nasional’s strategy team in 2016 where he worked on projects involving Khazanah’s investment portfolio and overall corporate strategy.

    En. Wan Hafiz Hamzah holds a degree in Economics from the University of Warwick.

  • ENGLISH MEDIUM

    Subjects
    Half-Day
    Full-Day

    BM Core

    English Core

    Cambridge English

    Fun Mandarin

    Mathematics

    Music

    Character Building | Islamic Studies

    Physical & Fitness Education

    My Community & Me

    Project-based Learning (English + BM)

    Science Discovery + Project-based Learning (BM)

    Little Brain Builders

    Little Playmakers

    Little Communicators

    Little Entrepreneurs

    Little S.D.G Warriors

    Little Digital Citizens

    Little Master Chefs

    Little Coders

    Taekwondo

    Robotics

    Note: Mandarin and Tamil tuition are available at selected REAL Kids centres.

    MANDARIN MEDIUM

    Subjects
    Half-Day
    Full-Day

    BM Core

    English Core

    Cambridge English

    REAL Mandarin

    Mathematics (Mandarin)

    Music

    Character Building | Islamic Studies

    Physical & Fitness Education

    My Community & Me

    Project-based Learning (ENG, BM & Mandarin)

    Science Discovery + Project-based Learning (BM)

    Little Brain Builders

    Little Playmakers

    Little Communicators

    Little Entrepreneurs

    Little S.D.G Warriors

    Little Digital Citizens

    Little Master Chefs

    Little Coders

    Taekwondo

    Robotics

    Note: Mandarin medium is available at selected REAL Kids centres.

  • TOTS LEARNING BLOCKS

    Time

    Free Play

    Circle Time & Creative Movement

    Morning Exercise

    Environmental Exploration

    Physical

    Sensory

    Language

    Socioemotional

    Early Maths/Creativity

    Outdoor Play

  • ENGLISH MEDIUM

    Subjects
    Half-Day
    Full-Day

    BM Core

    English Core

    Cambridge English

    Fun Mandarin

    Mathematics

    Music

    Character Building | Islamic Studies

    Physical & Fitness Education

    My Community & Me

    Project-based Learning (English + BM)

    Science Discovery + Project-based Learning (BM)

    Little Brain Builders

    Little Playmakers

    Little Communicators

    Little Entrepreneurs

    Little S.D.G Warriors

    Little Digital Citizens

    Little Master Chefs

    Little Coders

    Taekwondo

    Robotics

    Note: Mandarin and Tamil tuition are available at selected REAL Kids centres.

    MANDARIN MEDIUM

    Subjects
    Half-Day
    Full-Day

    BM Core

    English Core

    Cambridge English

    REAL Mandarin

    Mathematics (Mandarin)

    Music

    Character Building | Islamic Studies

    Physical & Fitness Education

    My Community & Me

    Project-based Learning (ENG, BM & Mandarin)

    Science Discovery + Project-based Learning (BM)

    Little Brain Builders

    Little Playmakers

    Little Communicators

    Little Entrepreneurs

    Little S.D.G Warriors

    Little Digital Citizens

    Little Master Chefs

    Little Coders

    Taekwondo

    Robotics

    Note: Mandarin medium is available at selected REAL Kids centres.

  • Y.A.M. Tunku Ali Redhauddin Ibni Tuanku Muhriz

    Chairman

    Tunku Ali Redhauddin Ibni Tuanku Muhriz, a graduate of both the University of Cambridge and Harvard University, is Chairman of Marlborough College, Malaysia; founding trustee and Chairman of Teach for Malaysia; and Pro-Chancellor at Universiti Sains Islam Malaysia.

    In 2013, he was recognised as a Young Global Leader by the World Economic Forum. Previously, he worked at both McKinsey & Company and Khazanah Nasional Berhad, and he currently holds other board and advisory roles at several corporations and non-profit entities including TPG Capital Asia.